Delaware County opened a COVID-19 Call Center on Monday, Jan. 25, to answer COVID-19 related questions from individuals, organizations, and businesses.
The COVID-19 Call Center will be open Monday through Friday, between the hours of 8:30 a.m. and 4:30 p.m. In addition to responding to phone calls, the Center will also respond to emailed inquiries.
While the Call Center staff will attempt to answer all COVID-19-related questions, the immediate mission will be to address questions related to the County’s updated COVID-19 vaccination plans and to provide assistance to individuals interesting in receiving a vaccination or test. The Call Center staff’s focus will be:
- Working with residents to determine their vaccination phase
- Assisting Phase 1A residents who have been unable to complete the Phase 1A Vaccine Interest Survey using the online registration
- Helping residents locate convenient COVID-19 testing sites and, if needed, help them register to receive a test through a county-sponsored testing site
- Answering general questions about COVID-19 testing and vaccinations
General questions about COVID-19 (quarantine guidelines, masks, restaurant seating capacity limits, etc.) should be directed to the Chester County Health Department at (610) 344-6225, Monday through Friday, 8:30 a.m. to 4:30 p.m.